Your customers running their workloads on Azure all have one thing in common: They need great Azure management and security services!

Whether you’re a Microsoft Partner who focuses on Azure, or Microsoft 365, or Dynamics 365, or other, you can now provide your customers with an ideal automated management and security solution developed by long-term Azure experts. We’re a natural add-on to any CSP contract where we want to be the fries to that hamburger that they just bought.

You don’t need Azure management or security skills in-house. In fact, you don’t even need to be the partner who sold them their Azure subscriptions. You just need to want to be their hero!

Introducing Idenxt Azure Management Services!

Now expand your services portfolio to increase deal size and dramatically increase your customers’ satisfaction with their Azure investment!

We’ve not only made it easy to very effectively manage and secure those Azure customer environments, but we’ve also made it very, very easy for you to order Idenxt services to be deployed to their every instance!

Easily Order Idenxt Services for Your Azure Customers

Once you’ve migrated your customer’s workloads and operations to Azure, there are prioritized activities to be performed going forward:

  • RUN the Azure environment and keep it running at top performance with high security and optimized cost. This requires keeping all systems properly configured, patched, updated, available, thoroughly secured, and safe. The “best” incidents are the ones that never result in downtime, so Idenxt assures this by keeping your Azure environment clean, clear, and highly secure. Artificial Intelligence (AI) ensures that Idenxt detects and acts promptly and proactively. Many of your customers lack the personnel to assure this, and you don’t want to waste your high-value human resources on something Idenxt automation handles for you.
  • GROW the benefits and advantages Azure is delivering to the enterprise. Any business that is not growing is very likely going away. That’s just a fact of business life. Artificial Intelligence (AI) delivers the insights you need to identify growth opportunities for your customers while avoiding bumps and pitfalls along the way.
  • SECURE your customers’ entire Azure environment to keep it delivering value full time. With the proliferation of new threats and exploits emerging every day, you need a security solution that keeps up with the ever-changing security landscape. Idenxt Security Management (SecOps), powered by AI, aggressively seeks out potential weaknesses and threats in real-time and precludes them from ever attack your customer’s Azure assets. Whenever there’s a potential threat identified by our AI driven monitoring, we’ll take immediate action to isolate and to eliminate.
  • OPTIMIZE every segment of your customers’ Azure operations, from the network that transports the data to the storage that maintains it, and the processes Azure performs for you. You focus on the applications and workloads that drive customer value and let Idenxt assure continuous operations at every stage.

Idenxt services are fully automated to provide the fastest possible response and resolution to all Azure incidents.

And Idenxt is easy to sell. Just choose the services your customer needs from the following selections. Keep returning to this list as we add more new services based on your feedback.

Our Services

Cloud Operations Foundation (CloudOps)

  • Proactive Monitoring
  • General Incident Management
  • Post-reporting of Incidents
  • Problem Management
  • Automated ticketing system

Security Management (SecOps)

  • Seek security weaknesses and breaches
  • Detect previously undetected threats
  • Hunts for suspicious activities at scale
  • Auto-escalation to Incident Management
  • Comprehensive Monthly Reporting

Complementary Services

Application Incident Management

  • Application Incident Management
  • Comprehensive post-incident reporting
  • Manages all Standard, Customized and Bespoke applications
  • Complete Incident Management
  • Quarterly Proactive Reports

Configuration Management

  • Actively maintaining the right configuration
  • Safeguarding optimized performance, availability and cost
  • Detect and adjust configuration to usage patterns
  • Enable classification and management of systems in groups

Patch Management

  • Patch Management according to Microsoft’s guidelines
  • Utilizing Microsoft's Azure Update management center
  • Logging to troubleshoot update failures
  • Including/excluding of specific patches based on roles

Business Continuity & Disaster Recovery (DRaaS)

  • Actively Detailed configuration of backup policies
  • Site recovery of VMs based on industry best practice
  • Incident management of backup jobs and site replication
  • Monthly testing

Recent Blog Posts

Contact Us

Europe

  • Stockholm – Blekholmstorget 30 F, 111 64 Stockholm
  • +46 8 502 485 30

US West Coast

  • WA - 8201 164th Ave NE, Suite 200, Redmond, WA
  • +1 833 891 0648

US East Coast

  • FL – 657 Soliel Dr., Naples 34110, FL
  • +1 833 891 0648

Get In Touch

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