Microsoft loves ISVs, and for great reason! ISVs create the workloads that increase Azure consumption and create happy new Azure customers all the time.
In the truest sense of the word, Idenxt supports ISVs every step of the way. You bring the solution, and we’ll support the platform. You provide the comprehensive workload package your customers expect, including hosting, monitoring, and management. Your customer enjoys true satisfaction without provisioning, installing, migrating, or deploying anything. And you never lose a moment’s peace worrying about the underlying Azure infrastructure. We’ve got that.
ALL without lifting a finger!
You just added plentiful new MRR to your income without calling anyone, operating any consoles, site visits, all eliminated by Idenxt. All you do is satisfy clients, earn money, and enjoy guidance to your next profitable customer engagement. You just add our SKUs to your monthly CSP invoice.
Security is key
Implementing data and network security is critical to the success of any networked computing environment. Even more important, though, is constantly making sure those security measures are effective in protecting the entire environment. Idenxt Security Management (SecOps) provides the vigilance that keeps your customers confident. Cybercriminals never rest, so Idenxt provides comprehensive security services every moment of every day of every year, acting to resolve any issues detected, and constantly hunting for indications of the onset of potential threats. Our Security Management is powered by AI which is the only way to ensure the highest levels of service. Whenever a potential threat is detected by our AI driven monitoring, we’ll take immediate action to isolate and to eliminate.
Regular, Fully Detailed Reporting to Assess Overall Subscription Health
Real-time comprehensive Azure management protects your entire enterprise from delay or disruption. Idenxt also helps you be forward-looking with reports that enable you to propose new improvements to your customers, making Idenxt your best Azure sales partner!
Our Services
Cloud Operations Foundation (CloudOps)
- Proactive Monitoring
- General Incident Management
- Post-reporting of Incidents
- Problem Management
- Automated ticketing system
Security Management (SecOps)
- Seek security weaknesses and breaches
- Detect previously undetected threats
- Hunts for suspicious activities at scale
- Auto-escalation to Incident Management
- Comprehensive Monthly Reporting
Complementary Services
Application Incident Management
- Application Incident Management
- Comprehensive post-incident reporting
- Manages all Standard, Customized and Bespoke applications
- Complete Incident Management
- Quarterly Proactive Reports
Configuration Management
- Actively maintaining the right configuration
- Safeguarding optimized performance, availability and cost
- Detect and adjust configuration to usage patterns
- Enable classification and management of systems in groups
Patch Management
- Patch Management according to Microsoft’s guidelines
- Utilizing Microsoft's Azure Update management center
- Logging to troubleshoot update failures
- Including/excluding of specific patches based on roles
Business Continuity & Disaster Recovery (DRaaS)
- Actively Detailed configuration of backup policies
- Site recovery of VMs based on industry best practice
- Incident management of backup jobs and site replication
- Monthly testing
